Tenant questions are answered in the lease
Amount, indexation, due date, building rules, emergency contact details. The answer is correct because it comes from the document.
Connected to
Rental and property management
Managing a hundred batches or three hundred shouldn't change the size of your team.
Tenant requests, file statuses, rent reminders and coordination of service providers, processed continuously.
Tracking
cases handled per manager
Control
pending interventions
Measurement
rent deadlines and reminders
Connected to
The short answer
How to manage more rental lots without expanding your team?
Tenants' requests are processed on arrival with the actual lease data, interventions are dispatched to service providers and followed until closing, and unpaid debts trigger their follow-up sequence. The manager only intervenes in arbitrations.
The problem
Points of friction · Rental and property management
Managing a hundred batches or three hundred shouldn't change the size of your team.
4 issues left unresolved for months
- Tenants call with questions that are answered in their lease.
- A requested intervention is never re-checked until it is carried out.
- Rent reminders are sent late, or not at all.
- The inventory and documents can be found in three different places.
Live
A request arrives. See what happens next.
Illustrative scenario: approvals and exceptions still need to be defined with your team.
WhatsApp+32 488 09 44 21Your tenant
Hello, the water heater has not worked since yesterday.
Your rental management agent
I’ll take care of it now.
Write a message…
Meanwhile, in your tools
Google Drive
Tenant questions are answered in the lease
Interventions are dispatched and monitored
Gmail
Unpaid debts trigger their sequence, on the correct date
Google Drive
Files remain complete and searchable
Tracking · cases handled per manager
What we install
The complete infrastructure for your workflow.
Each step is built, connected to your tools and tested on your real cases before launch.
Interventions are dispatched and monitored
The right service provider is contacted, the appointment is made with the tenant, the completion is confirmed and documented in photos.
Connected to
Unpaid debts trigger their sequence, on the correct date
Courteous reminder, firm reminder, then formal notice prepared for your signature. Nothing depends on someone's memory.
Connected to
Files remain complete and searchable
Lease, inventory, amendments, interventions, correspondence. You ask, you get, instead of digging.
Connected to
Pilot monitoring
What to monitor during the pilot
Tracking
cases handled per manager
Scope and indicator defined before the pilot.
Control
pending interventions
Checked against authorised data and cases.
Measurement
rent deadlines and reminders
Comparison with the starting point after launch.
Orders of magnitude observed on typical deployment scenarios, given to situate the extent of the change. These are not measured customer results: yours are quantified during the audit, on your data.
Your safeguards
What stays under your control.
Giving a system access affects your data and processes. These are our default safeguards.
You stay in control
We start with approval for every action. Only what you explicitly authorise, case by case, runs on its own.
Your accounts stay yours
Accounts, domains and hosting remain in your name. You can disconnect whenever you choose.
Approvals before sensitive actions
Sensitive actions use drafts and approval queues instead of direct writes.
Questions
The questions we are asked
Will a tenant in difficulty be treated by a machine?
No. The first sign of financial difficulty or conflict escalates the matter to a human. This is exactly the type of situation where blind automation is costly.
Can we keep our usual service providers?
Of course. The device adapts to your address book and your dispatch habits, it does not impose any network on you.
What if the lease is a scanned PDF?
It is read anyway. The recovery of existing documents, including poorly digitized ones, is part of the project rather than being a prerequisite for your responsibility.
We look at your case before promising anything.
A call to understand what is costing you the most today, and to tell you frankly if we are the right person to talk to.