Privacy Policy

This Privacy Policy explains howPartna, commercial name of the activity operated byJulius Meto'o Ndongo, natural person registered under the company number1001.086.718and VAT numberBE1001086718, collects, uses, protects and processes your personal data in accordance with theGeneral Data Protection Regulation (GDPR)and applicable Belgian legislation.

1. Data controller

2. Data collected

We only collect the data necessary for the provision of our services and the proper functioning of the site.

2.1. Data you provide voluntarily

• First and last name
• E-mail address
• Telephone number (if provided)
• Information communicated via the contact form
• Information provided when booking an appointment (via Calendly or other tools)
• Messages sent by email
• Contractual data (if you become a customer)

2.2. Data collected automatically

• IP address
• Metadata (visit date/time)
• Pages visited
• Browser technical information
• Cookies (see dedicated section)

2.3. Data from third-party tools

Depending on your interactions:

• Calendly
• Automation / CRM tools (if you become a customer)
• Analysis tools (e.g. Google Analytics, Matomo, etc.)

3. Processing purposes

We use your personal data to:

• Reply to your messages sent via the site
• Allow you to book an appointment
• Prepare and provide a quote or proposal
• Carry out our services
• Improve our site and services
• Respect our legal obligations (invoicing, accounting, etc.)
• Communicate with you in a professional setting
• Ensure site security

We never resell your data.

4. Legal basis for processing

In accordance with the GDPR, your data is processed on the following legal bases:

• Consent(forms, cookies, newsletter)
• Contractual execution(if you become a customer)
• Legitimate interest(statistics, security, abuse prevention)
• Legal obligations(invoicing, accounting)

5. Data recipients

Your data may be transmitted exclusively to:

• The data controller (Julius Meto'o Ndongo)
• Service providers (OVH hosting, software tools, automation)
• Third-party tools strictly necessary for our services (Calendly, AI tools, CRM, etc.)

No transfer is made to unauthorized third parties.

6. Storage and shelf life

We only keep your data:

• The time required to provide the requested service
• 10 years for data linked to accounting obligations
• 3 years maximum for commercial exchanges not followed by a contract
• Until consent is withdrawn for data based thereon

7. Cookies

8. Data security

We implement technical and organizational measures to protect your data:

• Reliable hosting (OVH)
• Restricted access
• Form security
• HTTPS encrypted connection
• Regular backups

However, no system is completely foolproof.

9. Your rights

In accordance with the GDPR, you have the following rights:

• Right of access
• Right of rectification
• Right to erasure
• Right to object
• Right to portability
• Right to restriction of processing
• Right to withdraw your consent

You can also file a complaint with the Data Protection Authority (DPA):
https://www.autoriteprotectiondonnees.be/

10. Transfer outside the EU

Where some providers (e.g. OpenAI, Calendly, AI tools) are located outside the EU, we make sure they comply with GDPR rules (standard contractual clauses, equivalent regulations).

12. Changes to the Privacy Policy

Partna may modify this policy at any time to reflect legal or technical developments. The last update is indicated at the top of the page.

13. Contact

For any questions regarding this Privacy Policy:
info@Partna.be