Back to blog
Practical Guide10min read2 May 2026Updated on25 September 2026By the Partna team

Best AI automation agencies in Belgium: how to choose in Brussels and beyond

The best AI automation agency for your SME is one that can take on your process, connect to your tools and explain who maintains it. Here are five providers active in Belgium, their published offers and the questions that help you compare them on the same project.

AI automation agency BelgiumAI agency Brusselsbest AI agenciesSME automation

Who wrote this comparison?

This guide is published by the Partna team, which also sells automation and AI agent services. We therefore have a commercial interest. The selection is neither exhaustive nor independent, and it is not a quality ranking: the public offers were consulted on 25 September 2026. We have not audited our competitors’ client projects.

Which agencies should you shortlist?

Start by matching your business needs to each provider’s stated scope. An email-to-CRM integration, a document assistant and the overhaul of a business system require different skills and support. The table summarises the commercial pages consulted; the right-hand column suggests points to verify in a meeting.

Comparative

Provider

ATTA · Mont-Saint-Guibert

Published offer observed

Administrative automation, conversational agents, integration and support for Belgian SMEs.

What to check for your project

Audit deliverable, process selected for the pilot and support arrangements.

Provider

Intyb Technologies · Brussels

Published offer observed

AI integration, automation and custom systems for businesses in Belgium and the Benelux.

What to check for your project

Engineering effort required, system handover and responsibilities after delivery.

Provider

Kanexio · Brussels

Published offer observed

Workflows, integrations and AI assistants with defined data use and controls.

What to check for your project

Scope of the first automation, total budget and exception handling.

Provider

LTC Group · Belgium

Published offer observed

Assessment, custom AI agents, IT integration and training for SMEs.

What to check for your project

What the entry-level offer covers and the quote for your tools and volumes.

Provider

TR Interactive · Brussels

Published offer observed

AI workflows, OCR, dictation and business copilots, with packaged use cases.

What to check for your project

Adapting the use case to your documents and defining production acceptance criteria.

Provider

Partna · Brussels

Published offer observed

Design, installation and maintenance of agents and automations within the company’s tools.

What to check for your project

Selected process, costed architecture, human approvals and maintenance scope.

The five providers are listed alphabetically. Partna appears separately to make our position explicit. Inclusion in this table means a relevant offer is published; it does not certify expertise or results.

The five offers, with their sources

ATTA: administrative automation for Belgian SMEs

ATTA presents a service from audit through production deployment, including process automation, conversational agents and ongoing support. Its website also offers diagnostic tools. This offer is worth discussing if you want to start with a specific administrative task. Ask which tools will be connected and how much support is included. Source:ATTA’s official offer.

Intyb Technologies: integration and custom AI systems

Intyb describes itself as a Brussels-based implementation partner offering operations automation and integration with existing systems. Its website emphasises ownership of deliverables and choosing technology to suit the problem. Check how maintenance, incidents and handover to your team are covered in the contract. Source:Intyb Technologies’ official offer.

Kanexio: workflows and explicit controls

Kanexio details workflow scoping, business rules, authorised data and human intervention. The page publishes budget ranges and distinguishes several platforms. This provides a basis for comparing scope rather than entry price alone. Ask for a quote tailored to your connectors, volumes and constraints. Source:AI automation at Kanexio.

LTC Group: assessment, integration and training

LTC Group advertises an offer for Belgian SMEs combining assessment, AI agents, integration and training. Its website also presents products for specific professions. Compare what is a standard solution with what requires configuration or custom development; an entry-level subscription does not describe the cost of a complete project. Source:LTC Group’s official offer.

TR Interactive: workflows and packaged use cases

TR Interactive presents applications involving workflows, OCR and business copilots, with explanations of tools, timelines and maintenance. To assess this offer, bring anonymised examples of your documents and ask how incomplete or ambiguous cases will be handled. Source:AI automation at TR Interactive.

How should you compare AI agencies in Brussels?

Proximity helps when observing the team’s work or organising a workshop. It is not enough to establish the quality of an integration. Check which team will actually carry out the work, their on-site availability and the languages used by your staff. A Brussels business may receive enquiries in French, Dutch and English: test these cases using your own messages.

Prepare the same brief for each agency: starting process, volume, tools, people involved, necessary data and expected outcome. If proposals do not cover the same scope, comparing their prices is meaningless. Here is a framework to use in your selection process.

Comparative

Criterion

Business understanding

Evidence to request

Map of the current process and its exceptions.

Key question

What will remain manual, and why?

Criterion

Integrations

Evidence to request

List of required actions, access permissions and connector limitations.

Key question

Can you read and write the fields we need?

Criterion

Pilot

Evidence to request

Representative test cases and agreed acceptance criteria.

Key question

How will we recognise a successful pilot?

Criterion

Control

Evidence to request

Access rights, action logs, approvals and recovery procedure.

Key question

Who can stop the system and correct an error?

Criterion

Maintenance

Evidence to request

Scope, availability, response times and exclusions.

Key question

Who intervenes if the CRM or an API changes?

Criterion

Portability

Evidence to request

List of accounts, files, configurations and documents handed over.

Key question

What do we receive if we change provider?

Criterion

Budget

Evidence to request

Breakdown of setup, licences, usage and ongoing support.

Key question

What is the estimated cost at our volume, and if it doubles?

Pricing: compare the scope, not an introductory amount

Ask for scoping, data preparation, development, testing, training, software subscriptions, any hosting and maintenance to be itemised separately. Clarify the included volume and how changes are handled. We do not reproduce a public price as a representative quote here: a small automation and a system connecting several teams are different purchases.

Ongoing support may be included in a subscription, sold separately or handled by your team. No model is inherently superior. What matters is knowing who takes responsibility and with what resources. Also require projected benefits to be distinguished from results already measured in your business.

Three SME situations to test

  • Construction: prepare a quote from an enquiry and your pricing, then submit it for review. Test an incomplete address, an out-of-scope request and a missing price. See our approach forconstruction and field services.
  • Accounting firm: track expected documents and prepare reminders while leaving accounting decisions to the professional. Test a document received twice, a client who has already replied and an item assigned to the wrong file. Seeautomation for accounting firms.
  • Administrative team: classify enquiries, draft replies and update a tracking system. Test a multilingual message, denied access and an outage in the destination application. Seeautomated internal operations.

These situations are test examples, not client results. They help you see whether the proposal holds up when the day departs from the ideal scenario.

When Partna belongs on the shortlist

Partna may be a good fit if you want to entrust a process to a team that scopes it, connects tools, installs agents and arranges ongoing maintenance. OurAI architectureexplains this approach; thedemonstrationsshow the proposed interactions. Scope and commitments are defined after scoping.

If a rule in your CRM is sufficient or your team can maintain a simple integration, start there. Ourcomparison of automation tools for SMEshelps identify these situations. If you only need to learn a tool, compare suitable training before funding an architecture.

Questions to send before the first meeting

  1. 1What deliverable will we receive after scoping, even if we go no further?
  2. 2Who will carry out the project and who will respond after launch?
  3. 3Which data and permissions are actually necessary?
  4. 4Which error cases will be tested and what human approval is planned?
  5. 5Which charges are recurring, variable or excluded from the quote?
  6. 6How will we measure net time saved after checks and corrections?
  7. 7How do we recover our accounts, configurations and documentation?

Conclusion

To remember

Choose an agency around a defined process, an observable pilot and clear responsibility after delivery. The five offers presented are a starting point for your shortlist; the best choice depends on your tools, business exceptions and the ability to maintain the system.