Appointments are made without mobilizing reception
By message, at any time, with the right durations depending on the type of treatment and the right practitioner.
Connected to
Dental clinics and groups
An empty chair costs more than a poorly scheduled appointment.
Making appointments, reminders, reduction of absences, documents and patient notifications, without touching the medical procedure.
Tracking
confirmed appointments and no-shows
Control
slots offered to the waiting list
Measurement
pending administrative requests
Connected to
The short answer
How to reduce missed appointments in a dental office?
Appointments are made and rescheduled without mobilizing reception, reminders are sent to the patient's channel at the right time, and a free slot is immediately offered to the waiting list. No medical data is interpreted: the device treats the organization, not the care.
The problem
Points of friction · Dental clinics and groups
- 01The phone rings during treatment and no one can answer.
- 02Unannounced absences leave empty slots on the same day.
- 03Reminders are sent manually, or not at all.
- 04Invitations to share an experience are not organised regularly.
What it costs
An empty chair costs more than a poorly scheduled appointment.
Live
A request arrives. See what happens next.
Illustrative scenario: approvals and exceptions still need to be defined with your team.
WhatsApp+32 470 22 81 54Your patient
Hello, I have to cancel my appointment on Thursday, I am traveling.
Your reception agent
I’ll take care of it now.
Write a message…
Meanwhile, in your tools
Appointments are made without mobilizing reception
Reminders go out at the right time, on the right channel
A freed up slot is immediately re-offered
Docs
Documents and notices follow on their own
Tracking · confirmed appointments and no-shows
What we install
The complete infrastructure for your workflow.
Each step is built, connected to your tools and tested on your real cases before launch.
Reminders go out at the right time, on the right channel
Seven days, then twenty-four hours in advance, with one-word confirmation and immediate rescheduling in the event of an impediment.
Connected to
A freed up slot is immediately re-offered
The waiting list can be contacted according to defined rules, then the slot is confirmed with the patient. The system must handle refusals, simultaneous replies and handover to reception.
Connected to
Documents and notices follow on their own
Treatment quotes, certificates, post-operative instructions, then request for advice at the right time.
Connected to
Pilot monitoring
What to monitor during the pilot
Tracking
confirmed appointments and no-shows
Scope and indicator defined before the pilot.
Control
slots offered to the waiting list
Checked against authorised data and cases.
Measurement
pending administrative requests
Comparison with the starting point after launch.
Orders of magnitude observed on typical deployment scenarios, given to situate the extent of the change. These are not measured customer results: yours are quantified during the audit, on your data.
Your safeguards
What stays under your control.
Giving a system access affects your data and processes. These are our default safeguards.
You stay in control
We start with approval for every action. Only what you explicitly authorise, case by case, runs on its own.
Your accounts stay yours
Accounts, domains and hosting remain in your name. You can disconnect whenever you choose.
Approvals before sensitive actions
Sensitive actions use drafts and approval queues instead of direct writes.
Questions
The questions we are asked
Does the agent give medical advice?
Never. It deals with the organization: appointments, reminders, administrative documents, instructions already written by the practitioner. Any clinical question is transmitted, without automatic response.
What about health data?
They are processed with the strictest regime: minimal access, logging, possible hosting on your machines. This is the first subject of the audit, not the last.
Our elderly patients are not comfortable with the messages.
The phone stays. The device unloads the reception of what can be, it does not delete any existing channel.
The workflows we most often handle in this sector
View all sectors · Regulated professions, health and training
We look at your case before promising anything.
A call to understand what is costing you the most today, and to tell you frankly if we are the right person to talk to.