Electricians and field teams
The information from your construction sites lives in three WhatsApp, two mailboxes and a head.
Requests become ongoing interventions, with the right technician, the right information and subsequent invoicing.
enquiries received through each channel
reports ready for billing
information shared with teams
The short answer
How to centralize intervention requests scattered between WhatsApp, email and telephone?
All entries converge in a single queue, qualified and prioritized. Each request becomes an intervention with its technician, its slot and its history, and the end of construction report directly feeds the invoicing. Nothing anymore depends on the memory of the person who picked up.
The problem
Points of friction · Electricians and field teams
- 01A request arrived by WhatsApp does not exist anywhere else.
- 02The technician arrives without site history or the correct part.
- 03Two weeks pass between the intervention and the invoice.
- 04Emergencies take precedence over everything, including what is profitable.
What it costs
The information from your construction sites lives in three WhatsApp, two mailboxes and a head.
Live
A request arrives. See what happens next.
Illustrative scenario: approvals and exceptions still need to be defined with your team.
WhatsAppTeam thread · interventionsYour client
We have a breakdown on the hall panel, no power on the 2nd floor.
Your intervention agent
I’ll take care of it now.
Meanwhile, in your tools
All requests enter a single queue
Google Drive
The intervention starts with its context
The report is written from the field
Odoo
Billing follows immediately
Tracking · enquiries received through each channel
What we install
The complete infrastructure for your workflow.
Each step is built, connected to your tools and tested on your real cases before launch.
Step 1 / 4
All requests enter a single queue
WhatsApp, telephone, email or form. Each is qualified, dated and prioritized according to your rules, not by who shouts the loudest.
Pilot monitoring
What to monitor during the pilot
enquiries received through each channel
Scope and indicator defined before the pilot.
reports ready for billing
Checked against authorised data and cases.
information shared with teams
Comparison with the starting point after launch.
Orders of magnitude observed on typical deployment scenarios, given to situate the extent of the change. These are not measured customer results: yours are quantified during the audit, on your data.
Your safeguards
What stays under your control.
Giving a system access affects your data and processes. These are our default safeguards.
You stay in control
We start with approval for every action. Only what you explicitly authorise, case by case, runs on its own.
Your accounts stay yours
Accounts, domains and hosting remain in your name. You can disconnect whenever you choose.
Approvals before sensitive actions
Sensitive actions use drafts and approval queues instead of direct writes.
Questions
The questions we are asked
My technicians are not going to fill out an application.
This is precisely why they don't do it. They send photos and a voicemail in the regular team thread, and the report builds from there.
We have unpredictable emergencies.
The priority rules are written with you. A real emergency takes precedence, a declared emergency is arbitrated. It's already better than the first one to call.
Does it replace our management software?
No, it fuels it. We build the bridge when integration does not exist.
We look at your case before promising anything.
A call to understand what is costing you the most today, and to tell you frankly if we are the right person to talk to.