Industrial wholesalers and distributors
Your salespeople spend their day re-entering orders received by email.
Technical requests, estimates, recurring orders and reminders processed without mobilizing the sales team.
response time to price requests
requests processed and checked
offers awaiting a response
The short answer
How to automatically process price requests received by email from a wholesaler?
Each request is read, the references are identified even when they are approximate, availability is checked and the offer is prepared according to your customer conditions. The salesperson validates and sends, instead of re-entering. Recurring orders are triggered alone.
The problem
Points of friction · Industrial wholesalers and distributors
- 01Requests arrive in free text, with approximate references.
- 02A salesperson spends half his day searching for items.
- 03Recurring orders are re-placed manually each month.
- 04Requests that are not successful are never restarted.
What it costs
Your salespeople spend their day re-entering orders received by email.
Live
A request arrives. See what happens next.
Illustrative scenario: approvals and exceptions still need to be defined with your team.
GmailCommercial boxMeanwhile, in your tools
Gmail
The request is read and the references identified
Odoo
The offer is prepared according to your customer conditions
Brevo
Recurring orders trigger on their own
Gmail
Unanswered requests are relaunched
Tracking · response time to price requests
What we install
The complete infrastructure for your workflow.
Each step is built, connected to your tools and tested on your real cases before launch.
Even poorly written, even partial, even in a photo of an old voucher. The reconciliation is done on your catalog.
Contractual discounts, actual availability, deadlines and equivalences when the reference is out of stock.
Frequency detected, proposal sent before the break, confirmation in one word. The customer no longer has to think about it, nor do you.
An untransformed offer enters a short sequence. The reason for refusal is recorded, which ultimately reveals what is really wrong.
Pilot monitoring
What to monitor during the pilot
response time to price requests
Scope and indicator defined before the pilot.
requests processed and checked
Checked against authorised data and cases.
offers awaiting a response
Comparison with the starting point after launch.
Orders of magnitude observed on typical deployment scenarios, given to situate the extent of the change. These are not measured customer results: yours are quantified during the audit, on your data.
Your safeguards
What stays under your control.
Giving a system access affects your data and processes. These are our default safeguards.
You stay in control
We start with approval for every action. Only what you explicitly authorise, case by case, runs on its own.
Your accounts stay yours
Accounts, domains and hosting remain in your name. You can disconnect whenever you choose.
Approvals before sensitive actions
Sensitive actions use drafts and approval queues instead of direct writes.
Questions
The questions we are asked
What if the requested reference does not exist?
The agent suggests the equivalences of your catalog and points out the ambiguity to the salesperson rather than guessing. A reference error costs more than a question.
Does it plug into our ERP?
Yes, it's even the first connection. When the API does not exist, we build the bridge.
Prices are confidential and vary per customer.
Customer conditions are respected as they are in your system. The agent applies, he does not decide on a discount.
We look at your case before promising anything.
A call to understand what is costing you the most today, and to tell you frankly if we are the right person to talk to.